Privacy Policy

1. Identity of the Data Controller

Good Judgement
Proprietorship registered in India
Website: GoodJudgement.coach
Contact Email: contact@goodjudgement.coach

For any privacy-related queries, grievances, or requests, you may write to us at the email address above. We will endeavour to respond within a reasonable time and no later than 30 days of receipt of your communication, in accordance with the SPDI Rules.

2. Information We Collect

We collect personal information only to the extent necessary to provide our services and respond to your inquiries. The categories of information we may collect include:

2.1 Information You Provide Voluntarily

• Contact form submissions: Your name, email address, and the content of your message when you use the contact form on our website.
• Session booking: Your name, email address, contact number, and any other details you provide when booking a one-on-one session or requesting a platform demonstration.
• Institutional inquiries: Organisation name, designation, contact details, and details of your inquiry when you reach out for institutional partnership or platform onboarding.
• Email correspondence: Any personal information contained in emails you send directly to us.

2.2 Information Collected Automatically

• Log data: Your IP address, browser type, operating system, referring URLs, pages visited, and timestamps, collected automatically by our web server.
• Cookies and similar technologies: We may use cookies to improve your browsing experience. See Section 7 for details.

2.3 Sensitive Personal Data or Information (SPDI)

If you share information relating to your mental health, psychological condition, or medical history in the course of seeking support or making an inquiry, such information constitutes Sensitive Personal Data or Information under the SPDI Rules. We treat such information with the highest level of confidentiality and do not disclose it to any third party without your explicit written consent, except where required by law or necessary to protect your safety or the safety of others.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries, questions, and contact form submissions in a timely manner.
• To schedule, confirm, and manage one-on-one support sessions or institutional demonstrations you have requested.
• To provide you with information about our services, platforms (Compass and Bridge), programmes, and offerings that are relevant to your expressed interest.
• To contact you by email, telephone, or other means when you have expressed interest in our services — including following up on inquiries, sharing programme details, sending appointment reminders, or providing information about services that may be relevant to your needs. By submitting a contact form, booking request, or institutional inquiry on our website, you expressly consent to being contacted by us for these purposes.
• To improve our website, services, and user experience based on how our website is used.
• To comply with applicable legal obligations.
• To protect the rights, safety, and interests of Good Judgement, our users, and the public.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Consent and Your Right to Withdraw

Where we rely on your consent to process your personal information — in particular, to contact you following an inquiry — you have the right to withdraw that consent at any time. To withdraw consent or to request that we stop contacting you, please write to us at contact@goodjudgement.coach with the subject line “Withdraw Consent”.

Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal, nor will it affect processing carried out on other lawful bases.

5. Disclosure of Your Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website or delivering our services (for example, email service providers or web hosting providers), subject to confidentiality obligations.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority, or where we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or ensure the safety of any person.
• Business transfers: In the event of a merger, acquisition, or transfer of our business assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.

In all cases involving Sensitive Personal Data or Information, we will seek your prior written consent before any disclosure, except where disclosure is required by law.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Contact form and inquiry data is generally retained for up to 3 years from the date of last interaction, unless you request earlier deletion.
• Session-related records may be retained for longer periods where required for clinical, legal, or regulatory purposes.
• Log data is typically retained for up to 12 months for security and diagnostic purposes.

You may request deletion of your personal information at any time by writing to contact@goodjudgement.coach, subject to any legal retention obligations that may apply.

7. Cookies

Our website may use cookies — small text files placed on your device — to improve your browsing experience and understand how users interact with our website. We use only functional and analytical cookies. We do not use cookies for advertising or tracking across third-party websites.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

We do not currently use third-party advertising cookies or cross-site tracking technologies.

8. Security of Your Information

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, in accordance with the security practices prescribed under the SPDI Rules, 2011.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and interests, we will notify you and relevant authorities as required by law.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and external resources. This Privacy Policy applies only to GoodJudgement.coach. We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our website is intended for use by institutional decision-makers, educators, mental health professionals, and adults seeking personal support. We do not knowingly collect personal information directly from individuals under the age of 18 through this website. If you believe that a minor has submitted personal information to us without appropriate consent, please contact us at contact@goodjudgement.coach and we will take appropriate steps to delete such information.

11. Your Rights

Under applicable Indian law, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to applicable legal retention obligations.
• Withdraw consent to processing based on consent, at any time.
• Raise a grievance with our Grievance Officer (see Section 13).

To exercise any of these rights, please write to us at contact@goodjudgement.coach with sufficient detail to identify your request. We will respond within 30 days.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated Policy will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised Policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the SPDI Rules, 2011, the following person has been designated as the Grievance Officer for Good Judgement:

Name: Aman Choudhary
Designation: Founder & Clinical Director
Organisation: Good Judgement
Email: contact@goodjudgement.coach
Response time: Within 30 days of receipt of grievance

If you have any complaints or concerns regarding the processing of your personal information, or if you believe your information has been used in a manner inconsistent with this Policy, you may submit a grievance to the above contact. We will acknowledge and address your grievance in a timely manner.